INTAJ is a direct manufacturer with a family business legacy dating back to 1992. Each piece is crafted by skilled artisans using traditional techniques, ensuring authenticity and quality. We oversee every step of the production process to maintain our high standards.

We use high-quality materials such as wood, metal, stone, and glass, depending on the product. For example, our urns are crafted from wood, marble, or metal, while our kitchen items are made with food-safe materials like wood, bamboo, or stainless steel.

Many of our products are made from natural materials, and we are committed to sustainable practices — sourcing responsibly and minimizing waste.

Yes, we offer options such as engravings on urns and personalized designs for home decor. Please note that customized items may require additional time for production and are not returnable unless they arrive damaged."

Customized products typically require 7–10 business days for processing, in addition to shipping time.

Yes, additional costs may apply depending on the complexity of the request. Please contact us for a personalized quote.

Processing takes 3–5 business days (7–10 business days for customized items). Shipping is handled via DHL and UPS Express, with delivery times of 5–7 days for North America, 6–8 days for Europe, and 7–10 days for Asia, Australia, and other regions.

Yes, we ship worldwide via DHL and UPS Express, ensuring safe and reliable delivery to every destination.

Yes, you will receive a tracking number via email once your order has shipped, allowing you to monitor its progress.

You can return most items within 14 days for a full refund, as long as they are unused, in their original packaging, and undamaged. Customized products are non-returnable unless they arrive damaged.

You can return most items within 14 days for a full refund, as long as they are unused, in their original packaging, and undamaged. Customized products are non-returnable unless they arrive damaged.

Customized products are non-returnable unless they arrive damaged. Additionally, used or altered items cannot be returned.

Care instructions vary by product. For wood items, avoid moisture and clean with a dry cloth. For metal or stone pieces, use a mild cleaner. Detailed care instructions will be included with your order.

Use 1 cubic inch of space for each pound of body weight (e.g., 150 lbs requires 150 cubic inches). If you're unsure, please contact us for assistance.

Yes, our products are made from food-safe materials and comply with relevant standards. Please refer to the product descriptions for more details.

Some products include hardware, while others may require a separate purchase. Please check the product description for details.

Primarily decorative, though some are functional; check the product description.

Reach us at incintaj@gmail.com or by phone at +91 95201 12244. We’re here to help!

Yes, gift wrapping is available for an additional fee, which can be selected at checkout.

Our website displays real-time inventory, with out-of-stock items clearly indicated. Please contact us for updates.